Frequently Asked Questions
All your questions about cd45 answered in one place
From deposits to bonuses, cricket betting, VIP benefits, and account verification — find detailed answers to any question you have about cd45 below.
Whether you are new to cd45 or a seasoned player, questions come up from time to time. On this page we have organised the most frequently asked questions into five categories: deposits, bonuses and offers, cricket betting, VIP benefits, and account verification. Jump straight to the relevant section to find what you are looking for, and if you still do not find an answer, contact our 24/7 support team.
Frequently Asked Questions & Answers
Click on each section below to find the answer to your question.
Section 1
Deposits
In most cases deposits are reflected within a few minutes. If more than 15 minutes have passed, contact us on live chat with your bKash transaction reference number. The team will verify the transaction and resolve it quickly. If the payment went to the wrong number, report it to support with a screenshot.
cd45 does not charge any deposit fee. However, your mobile banking app (such as bKash or Nagad) may deduct its own service charge — that is entirely subject to the respective provider's terms. Keep this in mind when calculating your deposit amount so your account has enough balance.
Log in to cd45, go to the "Deposit" option, and select Nagad as the payment method. Send the required amount to the Nagad number shown. Once the transaction is complete, submit the reference number. The minimum deposit amount is ৳100. Your balance is usually updated within a few minutes.
cd45 currently supports four mobile banking methods: bKash, Nagad, Rocket and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit amount for each method is ৳100. These methods can be used quickly and securely from anywhere in Bangladesh.
The minimum withdrawal amount from cd45 is ৳500. Withdrawals are generally processed within 15 minutes to 2 hours. If the name on your account matches the name on your mobile wallet, the payment will arrive in the shortest time.
Section 2
Bonuses & Offers
No, each player receives the welcome bonus only once — on their first deposit. Attempting to claim the bonus again by creating multiple accounts for the same person is a violation of the rules and risks account termination. Play fairly and enjoy the other ongoing offers.
Yes, you can cancel an active bonus. Send a request to support via live chat. Keep in mind that if the bonus is cancelled, any winnings earned from that bonus will also be cancelled. Discuss it with the support team before making a decision.
Every bonus has a specific expiry period — once it expires, any unused bonus and associated winnings are cancelled. The expiry information is provided in the applicable terms and conditions at the time of claiming the bonus. Log in regularly and read the full details of each bonus offer so you do not miss out.
A 120% bonus is available on your first deposit at cd45, up to a maximum of ৳10,000. For example, depositing ৳1,000 adds ৳1,200 in bonus — giving a total balance of ৳2,200. The wagering requirement is 10 times the bonus amount only, the deposit is not counted. So for a ৳1,200 bonus, wagering ৳12,000 is enough to withdraw the bonus winnings.
Section 3
Cricket Betting
Yes, cd45 offers live in-play betting. You can place bets on various markets even after a match has started, such as how many runs will be scored in the next over or who will take the next wicket. In-play odds change quickly, so make your decisions at the right time.
Absolutely. cd45 supports accumulator bets (or parlays), where selections from multiple events are combined into a single bet. If every selection is correct, the odds multiply and a larger reward is paid out. However, if one selection is wrong, the entire bet is lost — so participate with a clear understanding of the risk.
If a match is declared no-result due to rain or any other reason, the bets on that market are generally voided and the full stake is refunded. However, match-specific conditions may apply under the betting rules. Read the site's terms and conditions for full details on settlement rules.
With decimal odds, your total return = stake × odds. For example, winning a ৳100 bet at odds of 2.50 returns ৳250 (৳150 profit + ৳100 original stake). Winning a ৳100 bet at odds of 1.85 returns ৳185. The higher the odds, the lower the probability of winning but the higher the potential reward.
Yes, cd45 offers betting markets on BPL, T20 World Cup, IPL, and various other international cricket tournaments. Betting is also available on international matches such as Bangladesh vs India. Markets including match winner, top batter, over/under, and many others are available.
Section 4
VIP Benefits
Your VIP level at cd45 rises automatically as you bet and play regularly. The more active you are and the more you play, the faster you will reach the next level. Each level unlocks better cashback benefits and other exclusive offers.
VIP members enjoy weekly cashback, priority withdrawal processing, and special bonus offers. At higher levels, there may also be opportunities for a dedicated account manager and invitations to exclusive events. The benefits continue to improve as you progress.
cd45 has three VIP levels. The Bronze level offers up to 0.3% weekly cashback, the Silver level up to 0.5%, and the Gold level up to 0.8% weekly cashback. Keep playing regularly and you will move up through the levels step by step.
Cashback is generally calculated as a set percentage of the net loss for the week. The cashback rate differs at each VIP level. It is added to your account automatically at the end of the week. The cashback balance can be used to play again or withdrawn once specific conditions are met.
Section 5
Account Verification
Account verification is an authentication process that ensures the security of your account and prevents unauthorised use. It confirms that payments are reaching the rightful owner. Once verification is complete, the withdrawal process becomes smoother and faster.
If your document is rejected, contact support via live chat or email and ask for the reason. Rejection usually happens when an image is blurry, expired, or cropped. Resubmitting a clear and complete document resolves the issue in most cases.
Yes, this is very important. The name you registered on your cd45 account must exactly match the name on your bKash, Nagad, Rocket, or Upay account. If the names do not match, your withdrawal may be held up. Enter your name carefully at the time of registration.
All documents and information you submit are protected through SSL encryption. cd45 does not share your personal information with any third party. The detailed policy on data use can be found on our privacy policy page.
Government-issued identity documents such as a National ID card (NID), passport, or driving licence are generally accepted. The document image must be clear, complete, and valid. If you are unsure about a specific document, ask support first.
Didn't find the answer?
cd45's support team is with you 24 hours a day, 7 days a week — in both Bengali and English.